Question 1

Can I buy individual ECOBoard panels?

Accepted Answer

ECOBoard panels are supplied only in full container loads, not as individual panels. Samples remain available separately for material assessment.

Question 2

How many Blue Carbon Credits come with ECOBoard?

Accepted Answer

Blue Carbon Credits are an additional benefit for ECOBoard customers. The amount depends on total ECOBoard purchases; the calculation and terms are set out in the quotation and allocation is confirmed separately.

Question 3

Which materials does DBE use for prefab homes?

Accepted Answer

We work with timber frame construction and examine the appropriate combination of biobased panels, insulation, membranes and façade finishes for each design. ECOBoard can play an important role. Timber strength, sections, panel class and finishes are specified in your home’s technical description; they are not the same for every project.

Question 4

How is the timber frame produced?

Accepted Answer

The design is translated into structural calculations and production drawings. Elements can be prepared precisely using CNC technology and then assembled on site. The manufacturer and structural engineer determine which joints, fixings and production method suit the particular home.

Question 5

Can I have a fully bespoke home designed?

Accepted Answer

Yes. Bespoke design begins with your daily rhythm, the location and the space you need. We bring architecture, interiors and landscape together in one design. We assess what can be achieved against budget, structure, permits and the possibilities of the plot.

Question 6

How large or tall can a prefab home be?

Accepted Answer

Prefab is a construction method, not a fixed size. From a compact Nova Loft to a more spacious villa, dimensions, storeys and spans follow the design and structural development. Transport, access and local building rules also determine what is possible.

Question 7

How much freedom do I have with the layout?

Accepted Answer

We like to design open, adaptable living spaces. The degree of freedom is determined by the load-bearing structure, stability walls, building services and escape routes. A home without load-bearing internal walls is possible when the calculated structure permits it; this is not a standard feature of every model.

Question 8

Can I view a home or completed project?

Accepted Answer

Ask us about current viewing opportunities. A visit depends on the construction stage, safety and the owner’s or resident’s permission. We confirm in advance which location is accessible and whether it is a DBE project or a consortium partner’s reference.

Question 9

Which certificates and quality documents are available?

Accepted Answer

Request the documentation for the specific product and manufacturer involved. Where applicable, we assess CE marking, declarations of performance, environmental declarations and certification of provenance or management systems, among other documents. A supplier’s certificate does not automatically apply to DBE or to the entire home.

Question 10

How does DBE protect a timber home against moisture?

Accepted Answer

Moisture management begins in the design: suitable detailing, an appropriate arrangement of vapour-control and water-resistant layers, ventilation and a properly developed connection to the foundation. Protection and checks are required during transport and assembly. Use and maintenance also remain important.

Question 11

Are prefab homes suitable for strong winds and earthquake-prone areas?

Accepted Answer

This always requires a site-specific structural assessment. A structural engineer calculates the relevant wind, snow and, where applicable, earthquake loads, using ground data and applicable standards. We do not promise a universal additional safety margin or a damage-free home in every circumstance.

Question 12

How long does a timber frame home last?

Accepted Answer

A carefully designed and maintained timber home can serve many generations. Expected service life depends on the structure, material choices, moisture management, workmanship and maintenance. Design life and any warranties are documented for each project; a general promise of hundreds of years would not be appropriate.

Question 13

Which principles does DBE follow for sustainable construction?

Accepted Answer

We consider material provenance, renewability, energy use, maintenance and the relationship with soil, water and biodiversity. Claims about CO₂ storage or environmental impact are linked to product-specific data where available. Timber with demonstrably responsible provenance and appropriate material choices are included in the project specification.

Question 14

Is ECOBoard entirely free from formaldehyde?

Accepted Answer

We use the wording supported by the current documentation for the selected variant. No added formaldehyde, an emission class and absolutely no emissions are different concepts. Please request the test report and product specification for your application.

Question 15

What is the difference between shell and turnkey?

Accepted Answer

A shell gives you scope to organise parts of the fit-out yourself. Turnkey includes a more fully finished home in accordance with the agreed technical description. The roof, glazing, building services, kitchen, sanitary fittings and finishes are individually specified in the offer. This makes clear in advance what DBE supplies and which work remains with you or another party.

Question 16

Can I purchase only the timber frame elements?

Accepted Answer

This can be discussed as a separate supply contract. Foundations, groundworks, preparing the plot for construction, transport and assembly are included only when expressly stated in the quotation. We agree the interfaces and responsibilities before production begins.

Question 17

How is energy performance addressed for shell and turnkey homes?

Accepted Answer

Energy performance is calculated for the finished home. For a shell, we record who is responsible for building services, insulation junctions and the final supporting assessment. Solar panels or triple glazing alone do not make a home energy-independent. An energy rating is not promised solely on the basis of the concept design.

Question 18

Does DBE help with permits and quality assurance?

Accepted Answer

We can guide preparation and coordination with the relevant specialists. For each location and building plan, we determine which permits, notifications and quality assurance measures are required and who is responsible. A shell contract also records the tasks involved in completing the fit-out. Approval by the competent authority is not automatic.

Question 19

What is cone penetration testing and why is it important?

Accepted Answer

Cone penetration testing maps the resistance of the ground. This information helps the geotechnical adviser and structural engineer design a suitable foundation. The foundation choice is therefore based on investigation of the site rather than an assumption.

Question 20

How is cone penetration testing carried out?

Accepted Answer

A specialist company pushes a measuring cone into the ground and records resistance and, depending on the method, additional data. The results are presented in a report. Foundation design may also require other investigation data and separate foundation advice.

Question 21

What does ground investigation cost, and is it included?

Accepted Answer

The price depends on access, the number of test points, investigation depth and the advice requested. We obtain a site-specific price. Cone penetration testing, foundation advice and groundworks are included only when explicitly stated in the quotation. A fixed construction price does not automatically mean unknown ground risks are insured.

Question 22

Is membership the same as the property subscription?

Accepted Answer

No. Dark Blue Hybrid Living™ concerns residence, hospitality and services, with an individual intake and assessment. The separate property subscription is intended for people offering homes and plots. An advertising subscription does not grant access to the membership programme.

Question 23

Are wellness and EL PANTHEON included?

Accepted Answer

EL PANTHEON resorts, retreats and private city spas form part of the development vision. Availability, access and included visits are confirmed for each location and personal service package. A mention on the website does not guarantee that a facility is already open or included.

Question 24

Are Blue Credits the same as carbon credits?

Accepted Answer

Blue Credits are loyalty benefits, separate from contractual Residence Nights and Blue Carbon Credits. They are not an investment or a CO₂ certificate. Restaurant partners can choose to save their business credits or redeem them for money under a separate programme. Execution of that programme is not yet connected.

Question 25

How does DBE handle my data?

Accepted Answer

We use your application to deal with your request. Marketing choices are separate and optional. Sensory or health answers in a location intake are sent and stored only with separate consent. The privacy notice describes the processing and the elements that still need to be established before public use.

Question 26

Where can I find terms, policies and complaints information?

Accepted Answer

Under Governance, you will find the terms and principles for working together responsibly. The footer also includes privacy, cookies, human rights and the Speak Up route. A specific offer or contract states which terms apply to your project or membership.

Question 27

How do I turn off the ambience?

Accepted Answer

Sound is off when you open the website. Use the dedicated sound control to switch ambience on or off; an ordinary click or tap does not start sound.

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